DJI Care Refresh Card (Mavic Pro) Australia

WATER DAMAGE COVERAGE

It can be replaced if your aircraft is damaged by water during normal use.

RAPID SUPPORT

Get prioritized replacements units, greatly reducing the time it takes for you to get back in the air.

COMPREHENSIVE PROTECTION

For a small additional charge DJI Care Refresh offers up to two replacements units, either a replacement product that is in new or as-new condition in terms of performance and reliability.

For DJI Care Refresh (Mavic Pro), the first replacement fee is AUD $139, the second time replacement fee is AUD $199.

VIP PHONE SERVICE

VIP support provided by DJI product experts are just a phone call away.

FREE SHIPPING

If you are in the region where you purchased your aircraft, all shipping costs will be covered by DJI.

DJI CARE REFRESH REPAIR PROGRESS INQUIRY

Check on the progress of your DJI Care Refresh repair the same way you would check a standard repair. When you applying for repairs, indicate that you have purchased DJI Care Refresh on the Repair Application Form. After DJI conducts a damage assessment and informs you of the results, you can choose to pay for the replacement using DJI Care Refresh.

Shipping fees are covered by DJI Care Refresh. For repair services, visit:
http://www.dji.com/service/repair

DJI Care Refresh for the Mavic Pro Card is a service plan that provides you with peace of mind, covering damage to your DJI product. DJI Care Refresh is valid for 12 months and offers up to 2 new-for-old drone replacements (replacement fee applicable) and reduced repair costs, plus VIP priority service to get you back in the air as soon as possible.

12 Month Warranty

The DJI Care package provides a 12-month warranty against damage that occurs during the normal operation of the drone.  The cover can be used in a generous range of scenarios including operator error, signal interference, collision, fall damage and even water damage. You can still enjoy DJI’s standard product warranty without buying DJI Care Refresh, but DJI Care Refresh can reduce service costs while offering peace of mind and decreasing the amount of time taken to get your drone back in the air.

Repair and Replacement Cover

Along with the priority VIP service, the Care Refresh plan provides two new-for-old replacements (replacement fee applicable) if damage occurs to the aircraft, gimbal, propellers, or camera during normal use. The first-time replacement fee is $79 and the second-time replacement fee is $129.

Free Shipping within the Area of Purchase

Free shipping for repairs is provided to DJI care plan holders if they are within the area where the drone was purchased.

Registration Card Links Service & Drone

A DJI Mavic Pro Care Refresh Service Plan requires the serial number of a brand-new un-activated product or an aircraft that has been activated for less than 48 hours. Please link your Care Refresh registration with an eligible aircraft serial number on the DJI website.

The plan can be purchased for drones that have been activated for over 48 hours, but additional verification procedures apply.

Note: This cover is not valid for Mavic Pro Platinum Models