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Security and Privacy


Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (“APP”), CameraPro Pty Ltd ACN 134 765 521 and its associated entities (“CameraPro”) have obligations in respect to the collection, storage and use of personal information.

CameraPro is committed to protecting the privacy of: customers who purchase goods and services from us through our website, in person or otherwise; our affiliates in our affiliate program; and any other person who provides us with personal information in the course of our business.

This Privacy Policy is to be read in conjunction with our Website Terms & Conditions, which are available here, and our Affiliate Terms & Conditions available here. In this Privacy Policy, words and phrases have the same meanings as provided for in the Website Terms & Conditions and the Affiliate Terms & Conditions. In the event that there is a discrepancy between these policies then the terms of this Privacy Policy prevail.

By providing any personal information to CameraPro, you expressly represent and warrant to CameraPro that you accept this Privacy Policy.

More information on your rights under Australian law are available from the Office of the Australian Information Commissioner (“OAIC”).
If you have any questions, concerns, or complaints about CameraPro’s handling of your personal information or this Privacy Policy, please contact our support at sales@camerapro.com.au.


CameraPro may collect anonymous information when you interact with our Website, such as your browser name, IP address, device type, operating system and web log information. Such information does not identify you personally, and we only use this information for statistical purposes and to improve the contact and functionality of the Website, to better understand our users and markets, and to improve our services.

CameraPro may use cookies to identify your computer on your server and so that CameraPro can track your use on the Website. In some instances cookies may collect and store personal information about you. We may use cookies to recognise you as a user of the Website, to customise our services and advertising, and to collect information in order to alleviate the risk of fraud and illegal conduct. You may set your browser to refuse cookies, or to alert you when cookies are being sent. However, if you do so please note that some parts of the Website may not function properly.

For the exhaustive list of cookies please see below.
When you purchase goods from us (in person, through our website or otherwise), CameraPro may collect:

(a) your name;
(b) your contact information including an address for delivery, billing address, email address, and telephone number;
(c) your demographic information such as postcode, preferences and interests; and
(d) other information relevant to customer surveys and/or offers.

If you participate in our affiliate program, CameraPro may collect:

(a) your name;
(b) your contact information including an address, phone number, fax number, email address;
(c) information necessary to pay your commission such as a name for cheques, PayPal account details, banking details, and/or Australian Business Number;
(d) other information relevant to the administration of the Program.
CameraPro may also collect personal information directly from you in circumstances where you make direct contact with us by telephone, in writing, or via our website. CameraPro will only use personal information collected in this manner for the purpose of communicating with you or otherwise in accordance with the purpose for which you provided your personal information.


We require this information to understand your needs and to provide you with a better service, and in particular the following reasons:

(a) internal record keeping, including tracking of Sales and Commissions, accounting and analytics;
(b) we may use the information to improve our products and services.
(c) we may periodically:
(i) send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
(ii) also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

(d) by placing Orders via our Website or by signing up to become an Affiliate, you consent to our releasing your information to third parties for marketing purposes (including, but not limited to, industry entities such as photography clubs).
(e) we may use the information to customise the Website according to your interests.
(f) you may opt out of the options in 3.1(c) by emailing: sales@camerapro.com.au.


CameraPro does not collect the following information which is deemed to be “sensitive information” under Australian law: information or an opinion about any individual’s racial/ethnic origin, political opinions, membership of political associations, religious beliefs or affiliations, philosophical beliefs, membership of professional or trade associations, membership of trade unions, sexual orientation or practices, or criminal record.health information about an individual; genetic information; biometric information; or biometric templates.


CameraPro is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CameraPro will only hold your personal information for as long as is reasonably necessary for the purpose for which it was collected, or to comply with any applicable legal or ethical reporting or document retention requirements.


CameraPro may disclose, share or transfer personal information about you: to third parties for marketing or promotional purposes, pursuant to clause 3.1(c), unless you opt out under clause 3.1(f); to the financial institutions, payment processors, email and VOI service providers with which we operate from time to time; if we are required to do so by law; if we receive a lawful request from law enforcement agencies or other government officials; when we believe disclosure is necessary to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; or with other third parties with your consent or direction to do so.

Some of the organisations referred to above are located outside Australia. By submitting your personal information you expressly consent to CameraPro disclosing this information to those organisations and to its storage outside of Australia.

CameraPro will take reasonable steps to ensure that each organisation that it discloses your personal information to is committed to protecting your privacy. By allowing CameraPro to disclose your personal information to other organisations, you also consent to the terms and

conditions and privacy policies of these entities, which are available upon request. Please be aware that your personal information may continue to be used by third party organisations following termination of our agreement with them.

You must not include any personal information about other people in any content that you provide to the Website, unless such people have expressly provided their consent to you including their personal information in such content and to you providing the content to us for use on our Website.


While CameraPro will take all reasonable endeavours to secure your data, there is the possibility of unauthorised access to, unauthorised disclosure of, or loss of your personal information that we hold (“data breach”).

Under the Notifiable Data Breaches scheme (“NDB scheme”), where CameraPro has reasonable grounds to believe that there has been a data breach, and that it is likely to cause serious harm to one or more individuals, CameraPro will:

Notify the OAIC by way of the prescribed statement; and either:

(i) notify all individuals whose personal information was part of the eligible data breach; or
(ii) notify only individuals at risk of serious harm from the eligible data breach; or
(iii) if the above isn’t practicable, publish a copy of the statement on our Website and take reasonable steps to publicise the contents of the statement.

Where CameraPro suspects a data breach has occurred, CameraPro will immediately conduct an investigation and if one is found will follow the above procedure.

For more information on the NDB scheme, please see https://www.oaic.gov.au/privacy- law/privacy-act/notifiable-data-breaches-scheme.


This Website may contain links to other websites (“Third Party Websites”) and CameraPro may display content or information from other websites within frames on the Website (“Third Party Content”).
CameraPro is not responsible or liable for the handling, use or disclosure of any personal information collected by a third party (including information collected through a Third Party Website) and to the extent permitted by law (including the Australian Consumer Law) CameraPro disclaims any liability resulting from the third party’s failure to handle, use and disclose your personal information in accordance with the Privacy Act 1988 (Cth).


You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please email us at sales@camerapro.com.au.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at sales@camerapro.com.au . We will promptly correct any information found to be incorrect.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better Website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

The table below lists the cookies we collect and what information they store. 

Cookie Name Cookie Description  
CART The association with your shopping cart.  
CATEGORY_INFO Stores the category info on the page that allows to display pages more quickly.  
COMPARE The items that you have in the Compare Products list.  
CURRENCY An encrypted version of your customer id with the store.  
CUSTOMER An indicator if you are currently logged into the store.  
CUSTOMER_AUTH An encrypted version of the customer group you belong to.  
CUSTOMER_INFO Your preferred currency  
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID  
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.  
FRONTEND Your session ID on the server.  
GUEST-VIEW Allows guests to edit their orders.  
LAST_CATEGORY The last category you visited.  
LAST_PRODUCT The most recent product you have viewed.  
NEWMESSAGE Indicates whether a new message has been received.  
NO_CACHE Indicates whether it is allowed to use cache.  
STF A link to information about your cart and viewing history if you have asked the site.  
PERSISTENT_SHOPPING_CART The ID of any polls you have recently voted in.  
POLL Information on what polls you have voted on  
POLLN The items that you have recently compared.  
RECENTLYCOMPARED Information on products you have emailed to friends.  
STORE The store view or language you have selected.  
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.  
VIEWED_PRODUCT_IDS The products that you have recently viewed.  
WISHLIST An encrypted list of products added to your Wishlist.  
WISHLIST_CNT The number of items in your Wishlist.  



CameraPro reserves the right at its sole discretion and at any time to amend this Privacy Policy by publishing the amended version on the Website.

Any amendment to this Privacy Policy will have immediate effect from the time that it is published by CameraPro on the Website. CameraPro will use its best endeavours to draw your attention to any amendments to the Privacy Policy (for example by email or by way of a notice when you log in to your account). By continuing to use the Website and/or Affiliate Program you are taken to have accepted the amended and most current Privacy Policy

No other amendment to the Privacy Policy shall be of any effect without the written consent of CameraPro.