Frequently Asked Questions
Get started, get creative and get connected with your camera. Explore the video series designed to help you get to know your camera and find out how easy it is to share your photos instantly.
What are your payment options?
CameraPro accepts all the major payment methods including:
- Cash (in store only)
- EFTPOS (in store only)
- Bank Transfer
- Credit Card* (Visa, MasterCard & AMEX) - 0.75% surcharge applies
- PayPal* - 1.5% surcharge applies
- Zip Pay & Zip Money
We accept Australian credit cards only.
All credit card and PayPal payments are subject to a verification process before your order can be dispatched. CameraPro will email you after receiving your order to complete this process.
How much does shipping cost?
Standard Shipping is a $9.90 flat rate for Australia-wide standard shipping. Delivery times may vary depending on parcel size and delivery location. Premium Shipping is a $15.90 flat rate for Australia-wide priority express shipping. All parcels are sent with tracking and signature on delivery.
Can I collect my order in store?
Yes, you can collect your order from either of our store locations:
- Brisbane: 232 Arthur Street, Newstead, Qld 4006
- Sydney: 507 Crown Street, Surry Hills, NSW 2010
Please select ‘Click & Collect’ and your preferred store location during checkout.
Will my purchase come with an Australian warranty?
Yes – all orders are shipped directly from CameraPro and come with a full Australian manufacturer’s warranty.
Because CameraPro is an authorised Australian retailer, you’ll receive full local cover for technical support, firmware upgrades and repairs for a minimum of 12 months.
See more FAQ’s
Need some advice?
Get started, get creative and get connected with your Canon camera. Explore the video series designed to help you get to know your camera and find out how easy it is to share your photos instantly.